Privacy Policy

Your Privacy Matters – We Are Committed To Protecting Your Personal Information With Transparency, Security, And Full Compliance.

KELLY MANAGEMENT SERVICES CC

MASTER PRIVACY POLICY

Last Updated: 17 August 2021 (Version 1.1) 

Privacy Policy


1. INTRODUCTION

Kelly Management Services CC, duly registered in the Republic of South Africa (Registration Number: 1995/010145/23), trading as Kelly Le Roux Consulting (“KLR”), is committed to protecting your Personal Information.

Registered Office:
9 University Rd, Westville
KwaZulu-Natal, South Africa
3629

We strive to ensure that all Personal Information is processed lawfully, reasonably, and in a manner that protects your privacy.

By providing us with your Personal Information, you:

  • Agree to this Privacy Policy

  • Authorise KLR and its Service Providers to process your Personal Information as described herein


2. CONTACT DETAILS

Information Officer: Mr Johan Borstlap
Email: johan@klr.co.za

For additional information, please refer to our PAIA Manual.


3. OUR SERVICES

KLR provides enterprise IT and technology services including:

  • ERP software sales and licensing

  • On-site and remote IT support

  • IT equipment sales and rentals

  • Cloud, backup and connectivity solutions

  • System administration and hosted platforms

  • Technology implementation and support

We collect Personal Information when you:

  • Contract with us

  • Use our website or software

  • Contact us

  • Apply for employment


4. PERSONAL INFORMATION WE COLLECT

We may process the following categories:

  • Identity Information (name, ID number, company details)

  • Contact Information (email, phone, address)

  • Financial Information (bank details, payment information)

  • Employment Information (where applicable)

  • Technical Information (IP address, browser type)

  • Usage Information (website interaction data)

  • Marketing Preferences

Aggregated data that does not identify you directly may also be used.


5. HOW WE COLLECT INFORMATION

We collect Personal Information:

  • Directly from you (forms, emails, calls)

  • Automatically (cookies, website logs)

  • From third parties (credit bureaus, service providers, regulators)


6. PURPOSE OF PROCESSING

We process Personal Information for:

  • Contract performance

  • Legal compliance

  • Legitimate business interests

  • Marketing (with consent where required)

  • Fraud prevention and security

  • Service improvement and analytics

We do not use your Personal Information for automated decision-making.


7. DISCLOSURE OF INFORMATION

We may share Personal Information with:

  • Service Providers and Operators

  • IT hosting providers

  • Regulatory authorities (where required by law)

  • Legal representatives

  • Business acquirers (if applicable)

All third parties are contractually bound to maintain confidentiality and data protection standards.


8. STORAGE AND TRANSFER

Personal Information is stored securely on servers located in South Africa.

Where information is transferred internationally, we ensure appropriate safeguards are in place in accordance with POPIA and applicable data protection laws.


9. SECURITY

We implement appropriate technical and organisational safeguards including:

  • Secure servers and firewalls

  • Access control restrictions

  • Encryption and password protection

  • Secure record destruction

  • Regular IT security testing

While we take reasonable steps to protect data, no internet transmission is 100% secure.


10. RETENTION

We retain Personal Information only as long as necessary to fulfil:

  • Contractual obligations

  • Legal requirements

  • Legitimate business purposes

Once no longer required, data is securely deleted or destroyed.


11. YOUR RIGHTS

You have the right to:

  • Access your Personal Information

  • Request correction

  • Request deletion (where lawful)

  • Object to processing

  • Withdraw consent

Requests may be sent to: johan@klr.co.za


12. DIRECT MARKETING

KLR may send marketing communications regarding similar products or services.

You may unsubscribe at any time via the unsubscribe link or by contacting our Information Officer.


13. CHILDREN

Our Services are not intended for individuals under 18 years of age.


14. COOKIES

We use cookies for:

  • Website functionality

  • Analytics

  • Performance monitoring

You may manage cookie preferences via your browser settings.


15. GOVERNING LAW

This Privacy Policy is governed by the laws of the Republic of South Africa.


16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website.


17. QUERIES AND COMPLAINTS

If unresolved, complaints may be lodged with the South African Information Regulator:

https://www.justice.gov.za/inforeg/


ANNEXURE – DEFINITIONS

Personal Information
Information relating to an identifiable natural or juristic person, including contact, financial, employment, biometric, or identifying data.

Operator
An entity processing Personal Information on behalf of a Responsible Party.

Responsible Party
The entity determining the purpose and means of processing Personal Information.

Special Personal Information
Sensitive data such as race, religion, health, criminal records, or other legally protected categories.