Hosted PBX
Understanding Hosted PBX Firstly, a Hosted PBX (Private Branch Exchange) is a telephony solution where a service provider hosts and manages your business phone system offsite. By collaborating with your IT Support team and coordinating with the IT Helpdesk, you configure extensions, manage call flows and integrate voice services with collaboration tools. Additionally, deploying a […]
Cloud Based PBX
Understanding Cloud Based PBX Firstly, a Cloud Based PBX (Private Branch Exchange) is a hosted telephony solution that delivers call routing and management services from the cloud instead of on‑premises hardware. By partnering with your IT Support team and working alongside the IT Helpdesk, you configure extensions, manage call flows and integrate voice services with […]
Business Email Security
Understanding Business Email Security Firstly, Business Email Security is the practice of actively protecting corporate email systems from phishing, malware and unauthorised access. By collaborating with your IT Support team and working alongside the IT Helpdesk, you implement spam filters, authentication protocols and user awareness training to reduce risk. Additionally, securing business email involves reviewing […]
Email Security
Understanding Email Security Firstly, Email Security refers to the practice of actively protecting email communications from threats such as phishing, malware and spam. By collaborating with your IT Support team and working alongside the IT Helpdesk, you deploy anti‑spam filters, implement authentication protocols and educate users on recognising malicious messages. Additionally, securing email involves reviewing […]
Encrypted Email
What Is Encrypted Email? Firstly, Encrypted Email refers to the practice of converting message content into unreadable text using cryptographic protocols so that only authorised recipients can access it. Businesses working with sensitive data rely on Email Security practices like encryption to safeguard confidential information from prying eyes. As part of a comprehensive IT Support […]
Secure Email Providers
What Are Secure Email Providers? Firstly, Secure Email Providers are services that prioritise encryption, privacy and robust security features to ensure safe communication for individuals and businesses alike. These platforms go beyond basic spam filtering, offering end-to-end encryption, multi-factor authentication and data residency compliance. Whether you’re a small business owner or managing a corporate network, […]
Microsoft 365 Support
Understanding Microsoft 365 Support Firstly, Microsoft 365 Support is the practice of actively managing and optimising your Microsoft 365 environment to ensure productivity and security. By partnering with your IT Support team and utilising your IT Helpdesk, you can configure services, monitor performance and resolve issues promptly. Additionally, support involves reviewing licences, inspecting tenant settings and […]
Secure Email
Understanding Secure Email Firstly, Secure Email refers to protecting email communications by using encryption, authentication and policy enforcement to keep messages confidential and tamper‑proof. By collaborating with your IT Support team and engaging your IT Helpdesk, you implement S/MIME or PGP encryption, configure transport layer security and ensure that sender policies prevent spoofing. Additionally, securing […]
Email Protection
What Is Email Protection? Firstly, Email Protection refers to a collection of security measures designed to safeguard inboxes from threats such as phishing, malware, spoofing and data loss. Businesses rely on integrated Email Security strategies and services to scan, filter and encrypt email content in real-time. Additionally, with support from IT Support and Cybersecurity Solutions, […]
Mimecast Email Security
What Is Mimecast Email Security? Firstly, Mimecast Email Security is a cloud-based solution designed to protect businesses from email-borne threats such as phishing, malware, ransomware, spoofing, and data loss. Trusted by companies across the globe, Mimecast integrates seamlessly with Microsoft 365 and other platforms to provide advanced protection, continuity, and archiving. When combined with Email […]